This page provides the Squaroid's Refund and Credits Policies.
All purchases made through Squaroid & Competitions are final and there are no refunds.
We would like to clearly and explicitly state that, we will absolutely not refund any fees and payments. We do not issue refunds regarding nominations especially after results announcement. Please read this section carefully, as there is possibility of issuing “Credits” to understand what “Credits” mean please read Credit Policy below.
- No refunds. All payments or sales are final.
- Entrants are solely responsible for choices made regarding nomination category and entry term.
- Entrants are expected to carefully evaluate our participation terms and agreements and read the fine prints or any notes to ensure that the conditions are understood clearly.
- Entrants cannot allow children or other unauthorized family members or friends to access their credit cards or their account at the payment site to ensure that no one pays for a purchase without their express permission.
- Entrants are solely responsible for keeping up with our campaigns, marketing offers and sales discounts. Entrants cannot request a discount, a credit or refund to benefit from current or past offers or discounts after making any payments.
- Explicitly and once again stated: Entrants cannot request refunds for expired nomination tickets. Entrants cannot request a refund because their designs were not declared as an "award winning design". You cannot request a refund if you take part in the competition and if your design was not a winner. You cannot request a refund after results announcement.
- If a participant requests refunds directly from the payment processor (for example instead of asking refunds from Squaroid but rather directly contacting the bank, credit card company, online payment gateway, online payment service provider, payments processors, e-banking, or any other way for withholding or withdrawing payments) instead of communicating with Squaroid first via email email@example.com and waiting for 7 business days for processing of inquiry, in this case regardless of what is written in the refunds policy, the Squaroid reserves right not to refund any payments.
There are no refunds for nomination fees after or before results announcement.
- We expect participants to contact us for any refund requests, and wait up to 45 days for an answer. In case a participant contacts their bank or payments processor directly or without waiting for our answer, we will consider this as a sign of bad faith. Dire Circumstances
- In case of life-and-death situation you can always put in a request for refund. We refunded many people who had suffered from force majeure such as extraordinary events and circumstances beyond the control of the entrants including wars, strikes, riots, crimes, and act of God such as hurricane, flooding, earthquake, volcanic eruption, etc. as well as death of parents, siblings or loved ones, or in case of bankruptcy. Depending on the situation, we will try our best to do any refunds.
if you have any questions about our Cancellation/Refunds Policy, please mail us at firstname.lastname@example.org.